An important thing while choosing a Fastag service provider is the presence of a support service for it. In fact, a friendly and helpful support service that can answer your questions and concerns should always be one of the factors to consider when selecting a Fastag service provider.
SBI provides quality Fastag services to vehicle owners and an advantage of using SBI Fastag services is its customer service, which is offered to the customers in various ways. It is possible to solve the problems related to your SBI Fastag either by Toll-Free Phone Number, Email, FAQs, etc.
If you have a vehicle and buy a Fastag for it from SBI, then you may have many problems or questions related to your Fastag. Some of these problems that you may face are like:-
- How to install Fastag on your vehicle.
- How to recharge your Fastag.
- How to raise disputes related to Fastag.
- What to do if Fastag is not working at Toll etc.
- How to surrender or close your SBI Fastag.
If you have any of the above problems or any other problems, then the SBI Fastag complaints department is always there to provide your assistance through its helpful customer care service. The most popular methods of registering your complaints or contacting the customer support of SBI Fastag are:
- SBI FASTag Complaints at CRM Portal
- SBI Fastag Customer Care Number
- SBI Fastag Custome Care Email
- SBI Fastag FAQs
SBI FASTag Complaints at CRM Portal
SBI has a dedicated portal to entertain the complaints realted to the Fastag. If you have any issue related to your Fastag purchased from SBI, then you can raise your complaint through this CRM portal https://crcf.sbi.co.in/ccf. After opening the above link, you have to follow the below steps to register your complaint.
- Once you open the above link, a form will open up.
- Here you have to choose “Raise/Request Complaint Types” and then select “Fastag Customer” option, and Click on “Submit” button.
- Then you will have to enter your personal details like Mobile Number, Customer Type, Vehicle Number and then click on ‘Send OTP’
- Verify the OTP received on your registered mobile Number.
- Enter you complaint message in full details and click on “Submit”
- Your Fastag complaint at SBI will now be raised through CRM Portal.
SBI Fastag Customer Care Number
If you have any problem related to your Fastag and are not finding the solution to your problem, then you can contact the Toll-Free Number of SBI Fastag customer care service which is always ready for you to provide you with the proper solution to your problem.
The Toll-Free Number has proven to be one of the most popular means of requesting support from SBI Fastag as you just have to dial this number 1800-11-0018 and can start a conversation with the customer care immediately. The customer care executives of SBI Fastag are available all the time and are able to provide you an answer within minutes. Contacting SBI Fastag Customer Care through Phone is the most satisfactory way of getting help.
By calling any of the above numbers the support staff provides you with effective and efficient assistance because you can contact directly with the executive.
SBI Fastag Customer Care Number: 1800-11-0018
SBI Fastag Customer Care Email
SBI also provides customer support through Email which can be contacted through id: [email protected].
You can send an email at any time of the day or night with complete detail about your problem, but keep in mind that the answer may come after a few hours, or in some cases, it may take 1-2 days, especially if you write on the weekend. An important thing to mention here is that contacting SBI customer support through email is not the perfect way if you want a quick solution to your problem.
But in most cases, you will receive a response within 24 hours of sending the email. Although customer support through email is slow compared to other methods it is considered as one of the most reliable ways of getting proper solutions to your Fastag related queries. Email is in fact the most commonly used method of contacting the SBI Fastag customer care service.
SBI Fastag Customer Care Email: [email protected]
SBI Fastag FAQs
SBI has a dedicated FAQs section for providing help related to any problem that you face if you have a Fastag. You can access the FAQs section of SBI Fastag from here: https://fastag.onlinesbi.com/Faqs.
This FAQs section contains a lot of information about many topics of Fastag. This section contains the questions and answers which are relevant to the most common problems that Fastag users face while using the Fastag.
Some of the most common questions that are answered in the FAQs section of SBI Fastag are:
- What is the Fastag cashback offer with SBI Thanks?
- How to avail SBI Cashback Offer?
- What are the benefits of using Fastag?
- What are the documents required for FASTag?
- What is the Validity of the FASTag?
- How to recharge your Fastag account?
In short, we can say that customer support of SBI Fastag is a very quick way to solve the problems that you may encounter while using Fastag. Contact support of SBI is a simple process and can be used by all Fastag users through any of the above-mentioned ways.