Nowadays there are good highways and roads across the country. These roads are made by the Government in collaboration with private companies. In order to cover up the costs of making these highways, the Government charges fees as toll fees from vehicles owners who cross these highways. Earlier the toll fees were paid through cash, but as digitalization is increasing in India, so Government has introduced a new system for deducting the toll fees at various toll plazas on the national highways. This is known as Fastag which is based on Radio Frequency Identification technology or RFID. No four-wheeler vehicle can cross any toll plaza without having Fastag installed on it.
Fastag is a device pasted on the glass in front of your four-wheeled vehicle. As your vehicle passes near the toll plaza, the sensor on the toll plaza comes in contact with the Fastag in the windscreen of your vehicle, and your Fastag account deducts the fee charged on that toll plaza and you can pay the toll plaza tax without stopping there. The FASTag installed on your vehicle will start its work as soon as your prepaid account is activated.
Whenever your toll Tax is cut off through Fastag, its information will automatically be sent to your registered mobile number. Therefore, you cannot be charged more money than the amount of toll tax that has been fixed.
How Fastag calculate the charges for a two-way trip or return journey
Before Fastag, when vehicle owners used to cross any toll plaza in the country and they had to pay the toll fees through cash, then they were asked about whether they will pay toll fees for the return journey or for one way.
It means they can pay fees for two way journey in advance. Many people who are using Fastag in their vehicle have doubts that how it works for the return journey. Here in this article, we will explain in complete detail how Fastag works for the return trip.
There is an automatic system in the Fastag through which when you cross a toll plaza then fees for a single trip will be deducted from your Fastag account and when you crosses the same toll plaza within 24 hours then only the discounted amount of your return trip will be deducted from your Fastag account.
For example, if the toll fee for a single trip is Rs. 50 and for the return trip (two-way trip) is Rs. 70, then when you cross a toll plaza for the first time, then Rs.
50 will be deducted from your account. Because the sensors or machines at the toll plaza which detects your Fastag doesn’t know that you have to return on the same day, so only the amount of single way trip is deducted when you cross the toll plaza for the first time. The amount of two way trip is not deducted from Fastag at once.
When you return from that toll plaza in the 24 hours then the computer system at that toll plaza will have a record of your first trip and instead of deducting the total amount of return trip i.e Rs. 70 in our case, the balance amount of the return trip which is Rs. 70 – Rs.50=Rs.20 will be deducted from your Fastag wallet. So we can summarize the process of how Fastag works for return journey or two way trip as below:
- When you cross any toll plaza for one way trip, then the whole amount of a single-way trip is deducted from your Fastag wallet.
- When you cross the same toll plaza for the second time within the same day, the total amount of the return trip is not deducted. You will get a discount on your return trip
- While crossing the same toll plaza within 24 hours, then the balance amount or the difference between the amount of two-way trip and the amount of single-way trip gets deducted from your Fastag account.
So we hope the above steps make it clear for the Fastag users, how Fastag works for the return journey and how the amount is paid for a two-way trip.
One of the important things to note here is that the time of return journey may differ depending upon the toll plazas. For example, some plazas count the time of return journey within 24 hours whereas some toll plazas count the return journey time till midnight i.e 12:00 AM
Fastag Banks List with customer Care Number
|Bank||Customer Care Helpline
||Tag issuance charge|
|Airtel Payments Bank||400||Rs. 100|
|EQUITAS SMALL FINANCE BANK||1800 103 1222||Rs. 100|
|IDFC FIRST Bank||1800-266-9970||₹200 including service tax|
|PAYTM Payments Bank||1800-102-6480||Rs. 100|
|State Bank of India||1800-11-0018||Rs. 100|
|Axis Bank Ltd||1800-419-8585||Rs. 200 + service tax|
|Federal Bank||1800-266-9520||Rs. 100|
|Indusind Bank||1860 -500- 5004||Rs.200|
|Punjab and Maharashtra Co-op Bank||1800-223-993||Rs. 200|
|Syndicate Bank||1800-425-0585||Rs. 200|
|Bank of Baroda||1800-103-4568||Rs. 84.74 + GST|
|FINO Payments Bank||1860-266-3466||Rs.100 + GST|
|Karur Vysya Bank||1800-102-1916||Rs.100|
|Punjab National Bank||080-67295310||Rs.100|
|Union Bank of India||1800- 22- 22 44||Rs.100|
|Canara Bank||1800-103-3568||Rs. 200|
|HDFC Bank||1800-120-1243||Rs. 200|
|Kotak Mahindra Bank||1800-300-69090||Rs. 100|
|Saraswat Co-operative Bank||1800-266-9545||Rs.100|
|Yes Bank Ltd||1800 -1200||Rs.100|
|City Union Bank Ltd||1800-258-7200||Rs. 200|
|ICICI Bank||1800-2100-104||Rs. 99.12|
|Nagapur Nagarik Sahakari Bank||1800 -266- 7183||Rs 100|
|South Indian Bank||1800-425-1809||Rs 100|
|Bank of India||1800-425-1809||Rs 100|
|Bank of Maharashtra||18002334526
|AU Small Finance Bank||1800 258 7300||Rs 100|
|Central Bank of India||1800 22 1911||200|
|Karnataka Bank||1800 425 1444||200|
|Indian Overseas Bank||18008904445 / 18004254445||200|
|J&K Bank||1800 572 1370||200|