How to Check FASTag Balance in PhonePe App – Customer Care Number

The Road Transport Ministry of India has implemented a new toll collection system in the country in collaboration with NHAI ie. National Highways Authority of India. This new toll collection system is known as Fastag and it is totally electronic. The main objective of this toll collection system is to reduce traffic jams at the toll plazas, to reduce the time of paying toll fees, and a lot more.

There are 142,126 km of highways in the country as per the stats of 2019. Millions of vehicles including four and more wheeled vehicles cross these highways every day. While crossing these highways four-wheeler vehicles have to pay the toll fees when they come across the toll plazas.

A lot of time is consumed when the vehicle owners have to wait in the long queues while crossing these toll plazas because they either have to make the toll payment through cash or through cards.

This article is about how you can check the balance of a Fastag through PhonePe. But before that, we will give an overview of What is a Fastag, how it works, and where to purchase it.

What is Fastag

In order to reduce the waiting time at the toll plazas, NHAI initiated the digital payment system of Fastag. The working of Fastag is very simple. It is a sticker-like device that comes in a rectangular shape. The Fastag device is attached to the windshield of your four-wheeler vehicle and the Radio Frequency Identification Technology i.e RFID used in it comes in contact with the sensors installed at the toll plazas.

This communication between the Fastag device and the sensors or antennas at the toll plazas allows the vehicle owners to pay toll fees without having a long pause. The sensors at the toll plazas immediately detect the Fastag on your vehicle and the money is deducted from the Fastag pre-paid account. Due to this immediate deduction of toll fees, the vehicles don’t have to wait in long lines which automatically reduces the congestions at the toll plazas.

How to get a Fastag from PhonePe

PhonePe partnered with ICICI bank to enable you to buy FASTags on PhonePe easily.

  1. Tap See All under the Recharge and Pay Bills section .
  2. Tap Buy FASTag under the Purchases section.
  3. Enter your PAN, vehicle registration number and mobile number and tap Continue.
  4. In the next page, enter the make and model of your vehicle and tap Continue.
  5. If your vehicle is not yet registered with the government, you would need to upload the physical RC copy of your vehicle for validation.
  6. Enter your name, mobile number, and other required details, and tap Continue.
  7. Enter your delivery address and tap Continue.
  8. Review your FASTag details, accept ICICI Bank’s terms and conditions, and tap Proceed to Pay.
  9. Select your preferred payment mode and make the payment.

charges for buying a FASTag from phonepe?

The purchase charges of ₹499.12* can be split up into:
Issuance fee – ₹99.12
Tag deposit (refundable) – ₹200
Min balance (usable at tolls) – ₹200

Fastag device is necessary for all four-wheeled vehicles after 15 Feb 2021. Therefore if you have not purchased a Fastag for your vehicle then you have to get it as soon as possible because you can’t pay toll tax now without Fastag. So if are looking for a new Fastag for your vehicle, then there are a lot of options.

There are more than 30 banks and many mobile payment apps that are given permission by NHAI to provide Fastag. You can contact these banks like SBI, HDFC, ICICI Bank, and payment apps like PhonePe to apply for a new Fastag.

Purchasing Fastag from mobile payment services like PhonePe is very simple and convenient as you can apply Fastag from your home through mobile or computer. There is no need to visit any office.

Steps to Check Fastag balance through PhonePe

Fastag is a prepaid Wallet and like any bank’s account, you must have ample balance in your Fastag account, if you want to use its services. The reason for having a sufficient balance in your Fastag account is that if there is a low balance in it then you won’t be allowed to make the toll payments and your Fastag may get blacklisted due to insufficient balance.

To use the services offered by Fastag, you must make sure that there is always a minimum balance in it. To avoid a low balance in the Fastag account, you must keep checking it regularly.

For checking the balance in your Fastag wallet, you don’t have to leave your house as there are many ways to check the Fastag balance online. Like you can apply a Fastag online from PhonePe, you can check the balance in it either by using the PhonePe website or the PhonePe app.

Follow the below steps to check the Fastag balance through PhonePe.

  • First of all, open the PhonePe app on your mobile phone and login if you are not already logged in.
  • After login, you will notice an option ‘See All
  • Touch or tap this option and then you see the option ‘Manage Fastag
  • After tapping the ‘Manage Fastag’ option, you will have to search for the bank which has issued Fastag for you.
  • The Fastag issuing bank can also be searched from the search box.
  • When you see your bank, you have to select this bank and then enter details about your vehicle eg. the Registration number of your vehicle or Wallet ID.
  • After entering the vehicle’s registration number or Wallet ID you will have to click on the ‘Confirm button
  • Once you click on the Confirm button you will see all the information about your Fastag account.
  • The Bill Details of your Vehicle will appear to you.
  • This Bill Detail contains information like Customer Number, Fastag Balance, and Maximum Recharge Amount.
  • You can also choose to recharge your Fastag with amounts like ₹500, ₹2000, ₹3000.
  • So you will your Fastag balance under the ‘Bill Details’ section.

By following the above-mentioned steps you can check the balance of your Fastag through PhonePe.

So in this way, you can check the balance of your Fastag account by using the steps mentioned above.

Which bank Partnered up with PhonePe for FASTag?

PhonePe has tied up ICICI Bank to provide Fastag for the vehicle owners. You can follow the below steps to apply ICICI Bank Fastag through PhonePe.

  • Click on the ‘Recharge and Pay Bills’ section under ‘See All’ option.
  • Here you will see ‘Buy Fastag’ option under teh ‘Purchases’ section.
  • You will have to enter your details like Vehicle Registration Number, PAN Number, mobile number and then click on Continue option.
  • A new window will open up where you have to enter the model and make of your vehicle.
  • After that you have to click on ‘Continue’
  • You have to upload the Scanned copy of your vehicle’s RC, if it is not already registered.
    Then you will have to enter your personal details like Name, Mobile Number etc and then click on Continue.
  • After entering your delivery address you have to click on ‘Continue’ option.
  • Check all the entered details and click on ‘Proceed to Pay’ option after accepting the Terms & Conditions.
  • Make the payment after selecting your payment menthod.

What are the charges for buying a Phonepe FASTag?

The purchase charges of ₹499.12* can be split up into:
Issuance fee – ₹99.12
Min balance (usable at tolls) – ₹200

PhonePe FASTag customer care number

  • 080-68727374 / 022-68727374

Other Related Pages:

  1. How to Transfer Fastag Balance to your Bank Account
  2. How to Check Online SBI Fastag Balance
  3. How to Check Online Cosmos Bank Fastag Balance
  4. How to Check Online Paytm Payments Bank Fastag Balance
  5. How to check FASTag balance in Google Pay
  6. How to Check FASTag Balance in Airtel App

How to Download PhonePe Fastag Statement

  • Open the PhonePe app in your Mobile Phone.
  • Click on the ‘Show your Transanction History‘ option.
  • After clicking on the above option, you have to click on the transanction made for ICICI Bank Fastag.
  • Here you will see ‘Bill Invoice of ICICI Bank
  • It will show all the recent transanctions that you have made for the ICICI Bank Fastag (or particular bank from which you have purchased your Fastag).
  • You can check your Fastag statement here.
  • To download the Fastag statement you can visit the official website of ICICI Bank (or any bank from which you have purchased your Fastag)

Fastag Banks List with customer Care Number

Bank Customer Care Helpline
Tag issuance charge
Airtel Payments Bank 400 Rs. 100
EQUITAS SMALL FINANCE BANK 1800 103 1222 Rs. 100
IDFC FIRST Bank 1800-266-9970 ₹200 including service tax
PAYTM Payments Bank 1800-102-6480 Rs. 100
State Bank of India 1800-11-0018 Rs. 100
Axis Bank Ltd 1800-419-8585 Rs. 200 + service tax
Federal Bank 1800-266-9520 Rs. 100
Indusind Bank 1860 -500- 5004 Rs.200
Punjab and Maharashtra Co-op Bank 1800-223-993 Rs. 200
Syndicate Bank 1800-425-0585 Rs. 200
Bank of Baroda 1800-103-4568 Rs. 84.74 + GST
FINO Payments Bank 1860-266-3466 Rs.100 + GST
Karur Vysya Bank 1800-102-1916 Rs.100
Punjab National Bank 080-67295310 Rs.100
Union Bank of India 1800- 22- 22 44 Rs.100
Canara Bank 1800-103-3568 Rs. 200
HDFC Bank 1800-120-1243 Rs. 200
Kotak Mahindra Bank 1800-300-69090 Rs. 100
Saraswat Co-operative Bank 1800-266-9545 Rs.100
Yes Bank Ltd 1800 -1200 Rs.100
City Union Bank Ltd 1800-258-7200 Rs. 200
ICICI Bank 1800-2100-104 Rs. 99.12
Nagapur Nagarik Sahakari Bank 1800 -266- 7183 Rs 100
South Indian Bank 1800-425-1809 Rs 100
Bank of India 1800-425-1809 Rs 100
Bank of Maharashtra 18002334526
18001022636
Rs 100
Allahabad Bank
AU Small Finance Bank 1800 258 7300 Rs 100
Central Bank of India 1800 22 1911 200
IDBI Bank 1800-266-1962 200
Karnataka Bank 1800 425 1444 200
Indian Overseas Bank 18008904445 / 18004254445 200
J&K Bank 1800 572 1370 200
Cosmos Bank 90290 13793 100

Table of Content

Leave a Comment